2 tips to lift your truck communication
Tip 1: Engage and understand your truck drivers
Truckers are the backbone of your business. They are the ones who keep your goods moving and make sure that your customers get what they ordered. Be in their shoes, listen to their frustrations and help them create a healthier work environment. Learn about what frustrates them, or take time to ask them how they’re feeling. Show that you care for them. For example, try to respond quickly to their request and consider problems that truckers face in their transport.
Clear and concise communication is critical to trucking company, especially with truckers who may not speak English well. Avoid using jargon when speaking to your drivers, and double-check if you’re not sure they understood what you said.
Truck drivers should be given regular training programs, especially safety training. Truckers tend to drive 20,000 to 25,000 miles or more every year compared to ordinary drivers. While updating on trucking industry standards, truck drivers need to be reminded of the dangers of aggressive driving behavior.
Tip 2: Improve voice communication with push to talk hand held devices
Cellular systems offer more extensive and more consistent coverage than satellite based systems.
“The introduction of cellular really allowed us to provide real time communications on things such as route updates or damaged cargo reports. You can really get real time communication on what’s going on with the delivery. And you can also have instant two way communication when the truck is pulled over”
Frank Moreno, vice president of marketing and product development for Cadec, Manchester
How will you be able to talk to your coworkers on the go if you have terrible voice quality?
A mobile communications solution is the perfect way to create seamless intercommunication on your laptop, tablet and smartphone. However, poor voice quality can be a major problem when you’re using a phone on a truck. It’s a nightmare to have to listen to your phone while you’re driving, especially when you are in large loud vehicles. This makes truckers distracted and can lead to accidents. But with rugged hand-held devices as AINA Voice Responder and Kepler can solve this problem with driver communications instantly.
“I tried calling in over my hand-held radio, and I couldn’t understand 1 word they said, and all they heard was a mumbled voice.
I called in with the AINA and boom, we had crystal clear comms”
Review from customer on Amazon
AINA Voice Responder allows you to to communicate effectively with just the tap of a button. This rugged hand-held device mounts onto existing infrastructure. The radio systems amplify the tablet or phone for all media, including turn-by-turn directions. The amplification effect have been proven from several customer cases to improve driver efficiency.
Remember CB radio?
AINA Kepler offers you the best alternative to CB radio, even when you have no network available. With device to device coverage (DMO), you can use Kepler anywhere. Plus, Kepler can be deployed on a private LTE or Wi Fi network with on premise or cloud server installation.
Kepler is a purpose-built all-in-one communicator with high speed network access, SIM card (DMO) in a rugged & loud handy form factor.